Community Pharmacy Assistants work under the supervision of a Pharmacist to advise customers on products and assist in the day-to-day running of the pharmacy.

Community Pharmacy Assistants have sound knowledge of a range of health and wellbeing products and health care support services. Some pharmacy assistants may be involved in assisting pharmacists with a limited range of dispensary activities.

Community Pharmacy Assistants complete a Certificate III qualification. Senior Pharmacy Assistants complete a Certificate IV qualification.

• Community pharmacy assistants provide excellent customer service and operational support for community pharmacies.
• Senior community pharmacy assistants may have a leadership role or develop more advanced skills in a particular aspect of community pharmacy.

Becoming a Community Pharmacist requires a university qualification, generally a Bachelor or Masters degree.

Below is a pathway that gives you some options if you are interested in working in community pharmacy. Everyone has their own journey. Where you start and where you end is up to you!

Other roles you could consider in community pharmacy are working as a pharmacy retail manager or dispensary assistant. These require study at the Certificate IV level.