Career Pathways

Community Pharmacy Assistance

Community Pharmacy Assistants work under the supervision of a Pharmacist to advise customers on products and assist in the day-to-day running of the pharmacy.

Community Pharmacy Assistants have sound knowledge of a range of health and wellbeing products and health care support services. Some pharmacy assistants may be involved in assisting pharmacists with a limited range of dispensary activities.

Community Pharmacy Assistants complete a Certificate III qualification. Senior Pharmacy Assistants complete a Certificate IV qualification.

  • Community pharmacy assistants provide excellent customer service and operational support for community pharmacies.
  • Senior community pharmacy assistants may have a leadership role or develop more advanced skills in a particular aspect of community pharmacy.

Becoming a Community Pharmacist requires a university qualification, generally a Bachelor or Masters degree.

Below is a pathway that gives you some options if you are interested in working in community pharmacy. Everyone has their own journey. Where you start and where you end is up to you!


Pathway key:

  • Study
  • Job Outcomes
  • Personal Story
  • Further Options

Thinking about getting started in community pharmacy?

AQF2

Certificate II in Community Pharmacy

With this qualification you could work as a:

Potential Certificate III qualifications for community pharmacy roles

AQF3

Certificate III in Community Pharmacy

With this qualification you could work as a:

Potential Certificate IV qualifications for community pharmacy roles

AQF4

Certificate IV in Community Pharmacy

With this qualification you could work as a:

Certificate IV in Community Pharmacy Dispensary

With this qualification you could work as a:

  • Dispensary Technician

Further Options

Other roles you could consider in community pharmacy are working as a pharmacy retail manager or dispensary assistant. These require study at the Certificate IV level.


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