Job Profiles

Practice Manager (GP clinics and private specialists etc)

computer with stethoscope
Practice Managers run the day-to-day operations of medical clinics and practices.

Use a variety of management techniques.

Role Description:

  • Practice Managers run the day-to-day operations of medical clinics and practices. Responsibilities of Practice Managers depend on the size of the medical practice they work however in general, Practice Managers:

    • contribute to the planning and review of office services, and setting priorities and office service standards
    • allocate human resources, space and equipment
    • assign work to and monitoring work performance of staff
    • manage records and accounts of the practice
    • liaise with Professionals to coordinate practice business and to facilitate resolution of problems
    • manage physical facilities and ensuring buildings and equipment are maintained
    • ensure compliance with occupational health and safety regulations
    • ensure work complies with relevant government legislation, policies and procedures
    • coordinate personnel activities such as hiring, promotions, performance management, payroll, training and supervision

Where you might work:

  • Practice Managers may work in a variety of healthcare clinics and practices including GP clinics, Allied Health clinics and specialist practices.

Personal attributes:

  • Great communication skills are needed to be a practice manager, and the ability to relate to people from different backgrounds, as they not only deal with patients from all walks of life, but also doctors and junior and senior medical professionals. The ability to keep up-to-date with legislative changes as well as new developments in equipment and technology systems that can improve business outcomes is also required. Being able to use a variety of management techniques is also an important skill.


  • Middle of the range starting salary in Australia: $51,900
    (Reference: National Centre for Vocational Education Research.)

Employment rates:

  • 17,000 job openings over 5 years in Australia (that’s about 3,400 a year!)
    (Reference: ABS Labour Force Survey, 2018.)

Industry growth:

  • Practice Managers grew very strongly over the past 5 years and is expected to grow strongly over the next 5 years: from 23,500 in 2018 to 25,900 by 2023.
    (Reference: ABS Labour Force Survey, 2018.)

Woman on reception desk

Career Pathway - Administration

Administration is important in the health care system because it helps to make sure patient care is well organised.