Medical Receptionists work to ensure the smooth running of Medical Practices and provide administrative and customer service support.
Great computer skills is a must.
Medical Receptionists work to ensure the smooth running of Medical Practices and provide administrative and customer service support. As a Medical Receptionist, you will be responsible for greeting patients as they arrive, booking appointments, managing payments, monitoring stock levels, and collecting patient details.
Where you might work:
You can work in a variety of settings including private general practice, specialist, and allied health clinics.
As you will be the first point of contact for visitors of the medical facility, you must have excellent communication and customer service skills, including on phone calls. You must have a high regard for privacy as you will be working with sensitive information. Additionally, Medical Receptionists work with specialty software, so having great computer skills is a must.
Middle of the range starting salary in Australia: $35,200
(Reference: National Centre for Vocational Education Research.)