Job Profiles

Community Services Support Worker

Community Services Support Workers provide services to clients who are either older and frail or younger and have moderate to severe disabilities.

Provide services to clients who are older or have a disability.


Role Description:

  • Community Services Support Workers provide services to clients who are either older and frail or younger and have moderate to severe disabilities. These clients live in the community.

    Duties of community services support workers include assisting clients with daily self-care tasks such as showering, toileting, dressing and grooming. They assist with domestic tasks such as menu planning, cooking, mopping, vacuuming, ironing and washing. They support their clients with social activities and outings, and may also take their clients shopping.

    Community Services Support Workers also need to document the client’s case notes. This role may also include assisting clients with their medication.

Where you might work:

  • Your work will involve settings in the client’s home and in the community.

Personal attributes:

  • You will need to be caring and have good communication skills. You will need a supportive attitude, and to have patience and discretion. It is important to be physically fit, have a good work ethic and good time management skills. You need to be able to work with people from diverse backgrounds.

Salary:

  • Middle of the range starting salary in Australia: $39,000.
    (Reference: National Centre for Vocational Education Research, 2018.)

Employment rates:

  • 179,000 job openings over 5 years in Australia (that’s about 35,800 a year) for aged and disabled carers.
    (Reference: ABS Labour Force Survey, 2018.)

Industry growth:

  • The numbers are expected to grow very strongly over the next 5 years, from 175,800 in 2018 to 245,000 by 2023.
    (Reference: ABS Labour Force Survey, 2018.)


Personal support worker

Career Pathway - Personal Care and Support

People who provide personal care and support may enjoy flexible working conditions and a broad variety of tasks.